How long does the shipping take?

Continental Spain and Portugal:

If you buy them before 16h with confirmed payment in a working day, you’ll receive your amazing IT Shoes package in the next working day, between 9h am and 7pm. Hurray!

 Islands:

This shipping is made by certified mail and takes from 3 to 5 working days to arrive at your door ready to take a spin on the town.

 Europe:

This shipping is made by certified mail and takes from 5 up to 10 working days to surprise you at your home and make your day!

Do you deliver during holidays?

No, we don’t. Our courriers have holidays as well...

Delivery Schedule?

Continental Spain and Portugal:

If you chose the free shipping, the delivery will be made on working days between 9h and 19h without possibility of setting a time. You have the choice to use a personalized delivery but unfortunatly it isn't free. 

 Europe and Islands:

In the case that there’s no one home to receive your IT Shoes, the post service will leave a warning with the necessary information so you can retrieve them as soon as you can, in the closest postal office. 

Do you accept returns?

Of course we do! If you don’t like your IT Shoes, we will refund your money as soon as we get them back. We want happy IT Girls!

The costs are customers responsability.

How much do the returns cost?

Continental Spain and Portugal:

If we pick them up, it has a cost of 8€ and the schedule is the same as the delivery: Between 9h and 19h on working days.

Europe and Islands:

IT Girls have to return their package to our address:

Rua Cidade N’Dola 79

4150-207 Porto

Portugal

How much is the shipping?

Who delivers?

Spain: MRW

Portugal: Chronopost

Europe: Certified Post        

How can I contact the shipping service?

Spain and Continental Portugal:

IT Girls will receive an email with the information with the day of delivery.

You’ll also receive a shipping number and the info of the shipping office closer to you. You can track your shipping and count the minutes to meet your IT Shoes with that same email! YEEPEE!

Islands and Europe:

You will get an email from us with your tracking number and online site where you can track your package 24/7!!

 

If you have any more questions or doubts contact us 24/7 at info@itshoes.com.

 

 

 

 

 

         

 

Product added to wishlist

IT SHOES uses cookies to ensure that we give the best experience
on our website. If you continue we assume that you consent
to receive all cookies on IT SHOES website.

Questions? Feedback? powered by Olark live chat software