Terms of service

In which countries can you shop online?

We ship only to countries in the European Union and the USA.

How many languages can you navigate in?

The navigation languages are Spanish and English.

Do you replenish items with the indication “sold out” or that there is no stock in my size?

If an item is out of stock, we will try to restock it as soon as possible. If you leave us your email, we will contact you as soon as the shoes or accessories are available. Outlet models are not restocked.

You can contact us at info@itshoes.com

Will I receive the same product that I see in the photo?

Yes, except in those products with artisanal processes in which there could be a minimal difference in the finish. The colors are the closest to reality but they are not 100% real since each screen transmits its closest version.

How do I recover my forgotten password?

If you have forgotten your password, you can recover it in the LOG IN section. You will receive an email with your new password.

How I can make sure I made my purchase?

Once your order is placed, you will receive a confirmation email. If you do not receive it, check Spam or contact us at info@itshoes.com

Can I remove an item from my order?

Yes. From your shopping bag you can delete the items you don't want.

What should I do if I receive an incorrect item?

If on any occasion, by mistake, you receive an item that you have not ordered, please contact us at info@itshoes.com



A.- GENERAL CONDITIONS OF USE.

1.- Conditions of service.

1.1.- Definition of user.

Access and/or use of the IT SHOES website (www.itshoes.com) grants the person doing so the status of user thereof, accepting from that moment, and without any reservation, these General Conditions of Use.

Without prejudice to the regulation contained in these General Conditions of Use, those responsible for JUSTFORITGIRLS S.L., with CIF B67698027 and address at C/ Lagasca 52, local 1, 28001 Madrid (Madrid) (hereinafter, JUSTFORITGIRLS S.L.), reserve the possibility of establishing Particular Conditions of Use, for the regulation of certain services and/or content, in which case the users are also bound by the eventual Particular Conditions of Use that, if applicable, were published.

In general, any Internet user has the possibility of accessing the content made available to the public through JUSTFORITGIRLS S.L., although access to certain services is restricted to registered users, as detailed below.

1.2.- IT SHOES user account.

Any user who wishes to use the restricted services, content and utilities made available through JUSTFORITGIRLS S.L., must proceed to register and process registration on the website, by creating a user account.

Every user who registers with IT SHOES expressly declares that they know, understand and accept these General Conditions of Use, as well as the Privacy Policy, expressing their intention to comply with each and every one of the obligations derived from them.

Registration in IT SHOES and the creation of a user account require the user to provide a series of personal data. Those responsible for JUSTFORITGIRLS S.L. guarantee that said data will be treated in accordance with current legislation, and in accordance with the provisions of the Privacy Policy made available to users.

At the same time, the user expressly undertakes and is obliged to guarantee the veracity of the data provided and/or communicated at the time of completing the registration form, or any other tools through which personal data is provided.

Likewise, the registration and registration procedure as a user of IT SHOES requires the provision, by the user, of an access code (password), the purpose of which is to protect the user's account against any attempt at unauthorized access to the same. In order to guarantee the privacy and individuality of user accounts, the system will request this key or password as authentication prior to accessing the user account.

The user will be the sole and exclusive responsible for the safekeeping and custody of their access codes to the system. Those responsible for JUSTFORITGIRLS S.L. do not assume any responsibility, whether direct or indirect, regarding the custody that the user makes of their identification and authentication keys, for any illegitimate intrusions that may occur in the user account, nor for the uses that said keys are made in third party with or without the user's consent.

In the event that the user is a minor and wishes to create a user account in IT SHOES, prior permission and/or authorization from his or her parents, guardians or legal representatives will be required, who will be considered, for all purposes, as subsidiary responsible for the acts carried out by the minors in their care in accordance with current legislation.

Notwithstanding the above, those responsible for JUSTFORITGIRLS S.L. inform that it is not possible to control the access of minors to the website at all times, and it is the exclusive responsibility of parents or guardians to control and assist minors in browsing the Internet, and JUSTFORITGIRLS S.L. is not responsible. any liability regarding any harm that a minor may possibly suffer as a result of accessing the content made available to the public through IT SHOES.

1.3.- Cancellation of the user account.

Every IT SHOES participant who has a user account has the possibility of unsubscribing and canceling it, the procedure enabled for this being the sending of an email to the address info@itshoes.com, in which they must simply indicate your desire to cancel and/or terminate your user account at IT SHOES.

The cancellation of the user account will mean, for the user who until then was registered, the impossibility of access to his or her account from the moment of cancellation, as well as to the restricted contents and services of IT SHOES.

Likewise, in the event that those responsible for JUSTFORITGIRLS S.L. become aware that a user is using the content and services made available through the website that is inappropriate, illicit or contrary to current regulations and/or these General Conditions of Use, the right is reserved. right to deny access and/or use of IT SHOES to said user, as well as the possibility of unilaterally canceling their user account, if they have one.

The cancellation of the user account by those responsible for JUSTFORITGIRLS S.L. The user will be notified in future attempts to access the service that they may make.

2.- Obligations and responsibility of users.

2.1.- User obligations.

The user undertakes to use the website www.itshoes.com in accordance with the provisions established by current legislation and regulations, good faith, public order and generally accepted uses and customs.

The user expressly undertakes to make appropriate use of www.itshoes.com and its contents, in accordance with the possibilities and services they offer, as well as the purposes for which they have been designed.

Likewise, the user agrees not to use IT SHOES, its contents and/or the dissemination tools that it makes available for illicit or illegal purposes, or that are harmful to the rights and/or interests of those responsible for JUSTFORITGIRLS S.L. or third parties.

Likewise, the user undertakes not to cause harm, damage or deterioration to the software, tools and/or content that constitute the basis of the website www.itshoes.com, and not to prevent its normal functioning.

Those responsible for JUSTFORITGIRLS S.L. They will not assume any responsibility, whether direct or indirect, derived from the failure of users to comply with said obligations.

2.2.- Responsibility of users.

Each user will be responsible, solely and exclusively, for the use they make of the tools made available through JUSTFORITGIRLS S.L..

The user will be the sole and exclusive responsible for the use made of IT SHOES for illicit, illegal or unauthorized purposes by current regulations, whether with or without economic purpose.

In any case, the user will assume, solely and exclusively, any responsibilities of any kind that may arise as a result of non-compliance with these General Conditions of Use.

Those responsible for JUSTFORITGIRLS S.L. are expressly excluded from any type of liability, whether direct or indirect, with respect to any damage and/or harm caused to the user of IT SHOES and/or to a third party, caused by misuse, intentional or not, that the user makes use of the contents, tools and utilities made available through this website, or due to non-compliance with these General Conditions and, where applicable, the Specific Conditions, by the user.

3.- Shipping methods and deadlines.

Those responsible for JUSTFORITGIRLS S.L. They will send the purchased products to the address that the client has provided when completing their registration and identification in IT SHOES, or when carrying out the product ordering and purchasing process.

The order shipping methods currently offered by JUSTFORITGIRLS S.L. are the following:

-Home courier delivery: The home courier delivery service is only available for shipments to be made in Spain and Portugal.

To carry out the transportation and delivery of goods in this modality, JUSTFORITGIRLS S.L. has chosen the courier company MRW, a company that will deliver the order to the shipping address within 48 hours after the purchase process is confirmed, and the payment is verified, by those responsible for JUSTFORITGIRLS S.L. .

It is reported that the courier company, in general, does not make deliveries on Saturdays, Sundays, or holidays, whether national, regional or local. Therefore, if the purchase process is confirmed on Thursday or Friday, the order may be received by the customer on the following Monday or Tuesday, or on the next business day.

In the event that the customer detects any problem at the time of delivery of their order (damaged packaging, damaged products, missing products, among others), they must indicate it in writing on the delivery note that will be provided by the carrier. , and proceed to bring this fact to the attention of those responsible for JUSTFORITGIRLS S.L., by sending an email to the following email address: info@itshoes.com, all within the maximum period of the first 24 hours following receipt . No return of a damaged or defective item will be accepted, nor will any claim for a missing item be accepted, if this fact has not been communicated by the client within the period established for this purpose.

- Correos certified shipping: The Correos certified shipping delivery service is available for the countries that make up the European Union and the rest of the world, as broken down below.

Postal certified shipping in the European Union: The estimated delivery time for member countries of the European Union through the Postal Service's certified shipping modality is between 4 and 5 working days, although for reasons of remoteness, holidays or other nature corresponding to the management of the shipment by the Correos entity, the shipment may take 10 to 15 business days. Any delay in the shipping times offered by Correos will not be attributable, at any time or circumstance, to those responsible for JUSTFORITGIRLS S.L. .

Those responsible for the Correos entity make home deliveries although, in the event that no one is at the home, a notice will be deposited, and the customer must then go to pick up the order at the Post Office, or similar or equivalent entity, indicated in the notice itself.

Please note that when shipping via certified package, the signature of the recipient or person authorized by the recipient will be required to collect the order. Likewise, those responsible for the Correos entity may require the display of the DNI, NIE, Passport or similar or equivalent document for the withdrawal.

Correos certified shipping in the rest of the world and islands: The estimated delivery time for non-member countries of the European Union through the Correos certified shipping method is between 10 and 15 business days, although, for reasons of distance, festivities or other reasons corresponding to the management of the shipment by the Correos entity, the shipment may take 20 to 30 business days. Any delay in the shipping times offered by Correos will not be attributable, at any time or circumstance, to those responsible for JUSTFORITGIRLS S.L..

Likewise, those responsible for JUSTFORITGIRLS S.L. They do not assume any responsibility, whether direct or indirect, regarding any damages or delays that may be caused in the shipment of the order as a result of customs controls or similar eventualities.

In the case of international shipments, outside the territory of the European Union, any extraordinary expenses that arise in relation to customs or similar services will always be borne by the buyer, with JUSTFORITGIRLS S.L. not assuming responsibility. such expenses, in no case.

4.- Shipping costs.

In general, and unless otherwise indicated, shipping costs are included in the price of the item, for shipments to be made within Spain and Continental Portugal, with the exception of shipping costs and expenses outside of Spain and Portugal. Continental and that could arise in areas not belonging to the European Customs Union.

In the event that shipping costs are not included in the price of the item, for countries not belonging to the European Union, or for countries belonging to it in exceptional cases, they will be shown to the customer before completing the purchase process, and added to the price of the items that the customer wishes to purchase.

5.- Payment.

The payment methods currently offered by JUSTFORITGIRLS S.L. They are bank transfer, payment by VISA or MASTERCARD, or payment through the PayPal platform, as broken down below:

- Payment by VISA or MASTERCARD card: Payment by VISA or MASTERCARD card will be made in accordance with the requirements and protocols established by the issuing entity of the corresponding credit card, and the payment will be made according to the conditions established by the aforementioned entity.

If the system reports that the card has been denied, the order will be automatically cancelled, and the customer will be informed online of said cancellation.

Those responsible for IT Shoes are not responsible for any eventuality that may take place in the credit card payment process and that arises from the requirements established by the credit card issuing entity, or from non-compliance with the requirements. established by the international regulations on Electronic Commerce Security.

In this sense, credit card payments that do not meet the requirements established in the previous paragraph will not be accepted, and the amount charged, if applicable, will be refunded to the original card. If the client continues to be interested in purchasing the items, they may proceed to pay for them using any other of the payment methods enabled and referred to in this clause.

-Payment through the PayPal platform: Payment through the PayPal platform will be made, in any case, in accordance with the requirements and protocols established by the PayPal platform itself, and the client must faithfully comply with the steps and instructions established for this purpose by PayPal.

6.- Right of withdrawal.

In the event that the customer is not satisfied with the purchase, JUSTFORITGIRLS S.L. allows the return of the purchased products, as long as the following requirements are faithfully met by the customer seeking the return:

- The maximum period for returning products is fifteen days (15 days) from the receipt of the product by the customer.

-The products whose return is intended must be in perfect condition, keeping the original elements such as label or packaging intact, and must not, in any case, show signs of having been used. Those responsible for JUSTFORITGIRLS SL reserve the right to not accept the return if the product is not in perfect condition, and/or shows signs of having been used.

To return the product, the user must send the item to those responsible for JUSTFORITGIRLS S.L. , by sending by courier or certified mail, the shipping costs incurred for the purpose of the return being the responsibility of the user.

The refund of the amounts paid by the client will be made through the payment method used by the client in the purchase, except in the case of having paid cash on delivery; In this case, the refund will be made via bank transfer.

In case of return, those responsible for JUSTFORITGIRLS S.L. They will refund the price of the product to the customer, once the item being returned is received within the stipulated deadlines, and the condition of the product that is intended to be returned has been verified.

In the event that the user intends to return a product because it is found to be defective, the procedure will be in accordance with the provisions of clause 3, “Shipping method and deadlines”.